Sales Supervisor – Ho Chi Minh

Job Scope

Sales Supervisor is responsible for supervising the sales team, driving sales performance, managing customer relationships, and ensuring effective execution of sales strategies within the medical distribution business. The role includes monitoring sales activities, supporting key accounts, preparing sales reports, and coordinating with internal departments to achieve business objectives and maintain customer satisfaction.

Key Roles and Responsibilities

Sales Management

• Build up sales strategy in line with marketing strategy of the company
• Convert the strategy to short-term and middle-term planning
• Execute the plan and ensure the effectiveness of the planning
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; project expected sales volume and profit for current product lines and new products;
• Do market research, understand market trends, market movement and competitors. Identifies marketing opportunities by identifying customer requirements; forecasting projected business; establishing target market share.
• Provide monthly and annual forecasts for sales and funnels;
• Manage the operation of the Sales team in appointed areas,
• Visit market and regular meetings with clients, KOLs and do entertainment, take care of clients. Work with BUD to build up a suitable customer satisfaction policy and implement it effectively.
• Determines annual sales objective, expenses, profit plans by forecasting and developing annual sales quotas for regions; establishing pricing strategies; recommending selling prices; approving quotation up to the defined level; monitoring costs, competition, supply, and demand
• Forecast requirements, preparing an annual budget for marketing and sales financial objectives; Manage and have got efficiency to control expenses as sales targets and budgets are allocated.

People Management:

• Recruit, oriented, manage, train, and coach to develop sales team about quantity and quality to meet sales plan.
• Provide the performance management of the Sales team, ensure and develop plan, check points to address performance issues to manage nonperforming Sales member.
• Facilitate the cooperation of the Sales team and others functions such as Operation, Product, Marketing, Service and Finance, etc.
• Lead the Sales team, inspire and motivate them to share and understand the company vision;
• Continue the Coach each Sales member to develop their performance and ensure better engagement and reduce turn over and improve job satisfaction.
• Develop training programs for Sales staff in cooperation with related departments such as Product and Marketing.
• Develop and share critical business thinking to achieve sales objectives, ensure the Sales team understand complex business issues and help the Sales member to view the concept their business strategically.

Other tasks assigned by managers.

Job Requirements

• Bachelor’s degree (Medicine/ Biomedical/ Business or equivalent).
• Experience in Medical device/ Consumables sales and leading Sales team.
• Language: Vietnamese and English.
• Familiar with Microsoft Office tools (Word, Excel, Outlook).
• Experience with CRM systems is a plus.
• Good Sales management and Marketing concepts; Ability to analyze, evaluate market, make decisions and controls.
• Good Financial Planning and Strategy
• Good people management and Motivation skills; Good training, coaching to help sales employees overcome weaknesses and shortcomings.
• Excellent interpersonal skills and communication skills.
• Very good problem-solving skills
• Good self-motivated spirit and team leadership skills.
• Teamwork and willing to travel.